Product feed import

Import a product feed and create a sync schedule.

The products that creators match to your content come from the product feed you provide.

Product Feed Data Formats

When you sync your product feed with Creatable, each record in the file must uniquely represent a single product. For example, a product with the ID 123456 may have multiple variants, but these variants should not be included in the file.

Creatable accepts the following files:

• Google Shopping CSV (recommended)
• Custom CSV
• TSV
• Pipe-delimited
• Commerce Platform generated files (eg. Oracle, Demandware, IBM, Magento, Hybris, etc.)

We can receive data via:

• FTP (Creatable provides credentials)
• SFTP (Creatable provides credentials)
• HTTP (URL required)
• HTTPS (URL required)

FTP/SFTP Product Feed Update Methods

Product feeds that are provided via FTP/SFTP can be received and processed in 2 different methods:

Our system will check for new files added to your account every 24 hours. When a new file is detected, a job is triggered and an import job is performed. Any new or updated product data is then reflected in the dashboard. 

Note: This is specific to FTP/SFTP imports. If you choose to utilize the HTTP/HTTPS method, your product feed will be accessed and imported directly on a 24 hour schedule by default and can be adjusted as needed for greater frequency.

Product Data Feed Columns