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      Product feed import

      Import a product feed and create a sync schedule

      The products that creators match to your content come from the product feeds you provide.

      Requirements

      Product Feed Data Formats

      Creatable accepts the following files:

      • Google Shopping CSV (recommended)
      • Custom CSV
      • TSV
      • Pipe-delimited
      • Commerce Platform generated files (eg. Oracle, Demandware, IBM, Magento, Hybris, etc.)

      We can receive data via:

      • FTP (Creatable provides credentials)
      • SFTP (Creatable provides credentials)
      • HTTP (URL required)
      • HTTPS (URL required)

      FTP/SFTP Product Feed Update Methods
      Product feeds that are provided via FTP/SFTP can be received and processed in 2 different methods:

      1. Time Based (Every 24 Hours): Our system will check for new files added to your account every 24 hours. When a new file is detected, a job is triggered and an import job is performed. Any new or updated product data is then reflected within the Creatable Dashboard. 
      2. Single File: Our system will "watch" a specific file within your FTP/SFTP account for changes/updates. When a change is detected, a notification is sent to our API to trigger a product import job. This is a near realtime process with minimal latency to processing the update.

      Note: These 2 methods are specific to FTP/SFTP imports. If you choose to utilize the HTTP/HTTPS method, your product feed will be accessed and imported directly into Creatable on a 24 hour schedule by default and can be adjusted as needed for greater frequency.

      Product Data Feed Columns
      The following fields are required within the product feed:

      • title (Name of the product)
      • referenceId (SKU or unique identifier)
      • linkUrl (Absolute URL to the product)
      • imageUrl (Absolute URL for the product image)

      The following fields are optional:

      • category (Product category)
      • description (Product description)
      • upc (Universal Product Code) or gtin (Global Trade Identification Number)
      • mpn (Manufacturer's Part Number)
      • brand (Product brand)
      • price (Current product price)
      • in stock (Product availability)
      • tags (Product keywords)
      • rating (Product review rating)