Supporting Documentation
Linking to videos in Klaviyo emails
The purpose of this document is to show you how to add video video to your email marketing campaigns with Klaviyo! We...
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Bulk Video Import Feed
The purpose of this document is to describe how the Creatable platform ingests video content from a data feed on a pe...
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Setting up a custom SSO workflow
The purpose of this document is to describe the requirements for setting up and implementing a custom service provide...
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Setting up a CNAME on GoDaddy
This article describes the steps to follow to add a CNAME record on a GoDaddy domain. (Source: https://www.godaddy.c...
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How does the Creatable service interact with my online store?
This discusses specifically how data is exchanged and how the Creatable service is deployed into an existing infrastr...
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FAQ: Is Creatable GDPR Compliant?
Creatable certifies compliance with the General Data Protection Regulation 2016/679 (“GDPR”) with respect to consent ...
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Supported Video Types
Look at the acceptable video formats before uploading videos Now that you've implemented the Basic Integrations,...
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Description text formatting using markdown language
The purpose of this document is to explain how you can use “markdown” to apply basic formatting to the description co...
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SSO for Okta
The purpose of this document is to describe how to set up SSO using Okta. This document assumes that you will configu...
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Online Store Integration
Integrating Creatable with your online store is easy. Content on Product Pages. Add the creator content widget to you...
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FAQ: What are Creatable verified creators and how are they verified?
Creatable verified creators are accounts on social media who satisfy a high standard of presence, credibility and aut...
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Adding a product page widget to your Shopify online store
The purpose of this document is to describe how to add a Creatable widget to the product page of your Shopify online ...
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SSO for Azure Active Directory
The purpose of this document is to describe how to set up SSO using Azure Active Directory. This document assumes tha...
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Ideal asset sizes for on-site experiences
The purpose of this document is to describe the ideal sizes for video and photo assets for use with on-site experienc...
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FAQ: Does Creatable share creator contact information
Privacy is our priority. You’re in control when it comes to your data and that's the way we like it. Our policy regar...
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Social Sync
The purpose of this document is to describe the capabilities of social sync on the Creatable platform. Social sync al...
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Product Detail Page Integration
Utilizing creator content on your product detail page (PDP) is an integral part of your Creatable program. Content ca...
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Third-Party Analytics Integrations
We support integrations with the most popular web analytics and tag management services. We understand that data is o...
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Product detail page widget templates
Creatable allows brands to make use of content generated by campaigns, as well as any other source, on the PDP by cus...
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Creator Content Gallery Guide
Your creator content hub can reside in one of two different locations on your site: Subfolder (domain.com/storefronts...
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Customizing your Marketing Landing Page
In this article, we will cover all of the required and optional values for your marketing landing page. The marketi...
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API 3.0
Creatable API documentation to support content can be found here. Creatable API documentation to support reporting an...
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FAQ: What video resolution is supported by Creatable?
Video is measured in display resolution, represented by width of pixels multiplied by height of pixels. The highest r...
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FAQ: How do I switch out a product on a Creator Post when moderating content?
From the Posts List page, click on the value in the Products column. This will place you into the Matched tab o...
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